Platform / Branding & teams
Use your brand.
Manage your team.
White-label branding lets you use your own name, logo and colours across the platform. Organise agents and users in workspaces. Give each person the access they need.
White-label branding & team access
Apply your brand and manage access.
Use your brand in the console, sign-in pages, emails and supported reports. Group people and agents in workspaces. Set access by role, so staff use only the tools and records they need.
- Set the platform’s brand details. Change product names, logos, the browser icon, colours, support contacts, legal links, email sender details and sign-in text. Set the AI name agents use by default. Review changes or restore an earlier version.
- Manage organisation accounts and workspaces. Assign users and resources, and control account suspension or closure. Relevant billing records remain available after other account resources are removed.
- Choose a comfortable console view. Use Light, Dark or System appearance, a compact menu and page search. Guides explain the page you are using. Agent settings and validation messages help staff check changes.
- Choose the AI provider for Help Angel. Platform administrators set primary and optional backup models from OpenAI, Anthropic, Google Gemini or Cerebras. Provider lists show supported answer models and whether pricing is saved. These choices control console help, not call voices.
- Check help models before enabling them. Configured providers need platform keys and saved model prices. The primary model and any enabled backup must pass paid validation before activation. Backup use is off until enabled. The help index still needs a platform OpenAI key, even when another provider answers.
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