Live Operations
See active calls, waiting callers, outbound activity, and available capacity. Hold, transfer, listen, whisper, pause AI, or end a call with controlled operator actions.
See and act liveEnterprise AI voice operations
Every call. One intelligent operation.
Saloma AI brings inbound answering, progressive outbound campaigns, and hybrid call operations into one governed platform. Serve customers naturally in 70+ languages, hand off to people when it matters, and see every outcome.
- Inbound + outbound + hybrid
- 70+ languages
- Human handoff
Saloma voice operationsOnline
Hear Saloma
Hope Clinic Demo
Listen to a real-world AI voice scenario.
70+
Languages supported
3 modes
Inbound, outbound, hybrid
24/7
Always-on call operations
One view
Calls, control, intelligence
The Saloma platform
More than a voice bot. A complete call operation.
Build, launch, supervise, and improve AI-led conversations from one clear workspace—without losing control of the customer experience.
Campaign Control
Run inbound, progressive outbound, or hybrid campaigns with capacity limits, consent and suppression checks, retries, callbacks, schedules, and emergency pause controls.
Progressive dialingWorkflow Studio
Design versioned call, tool, and automation flows visually. Validate, dry-run, publish, attach to agents and campaigns, and follow a clear trace through every node.
Visual automationCalls & Intelligence
Review recordings, transcripts, summaries, outcomes, extracted information, costs, quality signals, and technical timing in one consistent call record.
One review workspaceGoverned Knowledge
Ground agents in approved business knowledge with tenant, entity, agent, and workflow scopes that never widen when a policy is missing or malformed.
Answers with boundariesConnected Automation
Link REST services, MCP tools, and WhatsApp Cloud connections with encrypted credentials, pinned revisions, bounded retries, diagnostics, and durable execution.
Integrate safelyLive operations
Your team stays in the loop.
Automation should increase capacity without hiding what is happening. Saloma gives operators a real-time view of conversations and controlled ways to step in.
- Track inbound waiting, outbound activity, capacity, and runtime state
- Listen, whisper, hold, pause or resume AI, transfer, and hang up
- Review the call, transcript, outcome, cost, and workflow trace together
- Test agents from a browser before they touch a production phone line
18ACTIVE CALLS
04INBOUND WAITING
62%CAPACITY USED
HC
Hope Clinic · InboundAppointment request · 03:18
AI active
CX
Customer care · HybridBilling question · 01:42
AI active
OB
Follow-up · OutboundCallback campaign · 00:58
Connected
Listen
Whisper
Hold
Pause AI
Transfer
End call
From idea to live calls
Launch with clarity. Improve with evidence.
Configure the operation
Choose the campaign direction, audience or inbound route, capacity, call windows, agent, approved knowledge, voice, language, and reporting needs.
Test and publish
Use browser voice testing and deterministic workflow dry runs. Validate the setup, publish an immutable version, and start when your team is ready.
Operate and improve
Supervise calls live, review outcomes and intelligence, measure performance, and evolve the next version without rewriting history.
Human SIP handoff
AI handles the flow. People handle the moment.
When a conversation needs human judgement, Saloma can transfer the call to an approved team endpoint with the relevant context. If the transfer cannot complete, the AI can continue safely.
Saloma AIConversation + context
→
Your teamApproved SIP endpoint
Built for real operations
Clear conversations across every customer journey.
Use Saloma wherever responsiveness, consistency, and operational visibility matter.
✚
Healthcare
Answer common questions, support appointment requests, send reminders, and transfer sensitive conversations to the right person.
◎
Financial services
Handle routine service calls and follow-ups with role-aware access, audit evidence, masking, and governed retention.
◇
Customer operations
Scale first-line support, surveys, callbacks, re-engagement, and overflow coverage without losing live visibility.
⌂
Hospitality & services
Answer repeat questions, capture requests, coordinate follow-ups, and serve international callers in 70+ languages.
Enterprise governance
Control that goes all the way down.
Saloma is built around tenant boundaries, least privilege, durable records, and fail-closed controls—not just a polished conversation layer.
Tenant isolation
Tenant-scoped data, authorization, entity ownership, and database policies protect every operational boundary.
Identity & access
Role and capability controls, MFA, recovery codes, session invalidation, and scoped manager or viewer access.
Durable auditability
Tamper-evident audit chains, append-only call events, immutable published versions, and protected evidence.
Transparent usage
Cost attribution and an immutable usage ledger give administrators clear, reviewable billing evidence.
Why the name Saloma?
Inspired by an unforgettable voice.
Saloma AI is named in tribute to Salmah binti Ismail—Saloma, the celebrated Singaporean-Malaysian singer, film actress, trendsetter, and fashion icon who was honoured as Biduanita Negara (National Songbird) in 1978.
Her distinctive voice and enduring cultural presence inspired a name for technology designed to help every organisation be heard.
Read the story of SalomaPricing
Scale conversations, not complexity.
A practical commercial model shaped around your call volume, teams, and operational requirements.
Straightforward enterprise pricing
Build the right Saloma plan
Start with the voice operation you need today, with the platform controls required to grow responsibly.
- Inbound, progressive outbound, and hybrid campaigns
- 70+ languages and regional voice options
- Workflows, knowledge, integrations, and reporting
- Governance, audit evidence, and usage visibility
One of the lowest market pricing per minute rates
Talk to us for a clear quote based on call volume, concurrency, team structure, and deployment needs.
Request a custom quoteNo hidden tier comparison. We scope the operation with you.Ready when your operation is
Make every call work smarter.
See how Saloma AI can answer, reach, route, and improve customer conversations—with your team in control.